To make your on line purchase, you can choose between different payment methods; they are all guaranteed according to the latest safety standards:
- Credit/debit card
- PayPal
- Bank transfer
- Klarna - Pay in 3 instalments (Italy, Spain)
- Klarna - Pay later in 14 days (Germany)
- Apple Pay
- Google Pay
Please read carefully all our "Terms and Conditions"
Credit/debit card
Upon payment of your order with credit card, you will be automatically directed to a Secure Page (SSL) on the bank site that will handle the transaction. In this page you can insert, in safety, your card data. If the payment is successful, the confirmation is immediate and we will only receive a receipt from the Bank.
Unlike what happens in a traditional trade activity (where the data card pass through the eyes of the owner, the salesman, the waiter, etc.) the online transaction is absolutely safe because nobody, except the bank which handles the operation, may be aware of the codes of your credit card.
The following are the only credit cards accepted:
- Visa
- MasterCard
- American Express (the holder of the order must be the owner of the credit card).
All rechargeable credit card are also accepted (such as PostePay), but only if linked to an international circuit (as Visa or MasterCard).
When ordering, the total amount is only "shelve" on your credit card plafond (AUTHORIZATION). We will proceed with the effective charge only the day after the goods shipment.
In case the delivery time is higher than the expiry Authorization time (for example for products "on demand", or reserved, or on arrival, etc.), in order to prevent the expiration of the same, we will reserve the right to charge the card before the delivery.
In some cases, our Costumer Service, could contact you to ask additional information due to define the effective credit card ownership. In that case, the delivery time becomes effective at the conclusion of the check.
In any case of ending of the contract and subsequent cancellation of the order, before the effective charging on the credit card, we will request to release the amount committed to the banking system. The release time depends exclusively from the issuer of your credit card and, for some types of cards, can be up until their natural expiration, that is normally of 24 days from the Authorization date.
PayPal
If you already have a PayPal account and decide to buy with this method, after sending the order you will be addressed to the PayPal page (safe and protect transaction SSL) where it is enough to log in with your access credentials chosen during the PayPal registration phase.
If the payment is successful, PayPal will immediately charge the amount of your purchase on your account and at the same time it will send us the confirmation of your order.
During your purchase process we cannot know the information on your credit card or other details included in your PayPal wallet.
In some cases, our Costumer Service could contact you to ask additional information due to define the effective credit card ownership. In that case, the delivery time becomes effective by the conclusion of the check.
In any case of ending of the contract and subsequent cancellation of the order, the amount of the purchase committed will be credited on your PayPal account. The method of credit on the payment instrument linked to the Paypal account depends exclusively on PayPal. If you want to benefit from this payment method but you don't have a PayPal account, please visit the site www.paypal.com.
Bank transfer
You can also make payment by Bank Transfer.
You can find all the data in the summary of your order.
ATTENTION: Please note that your goods will be shipped only after confirmation of the actual receipt of payment.
Klarna - Pay in 3 instalments (Italy, Spain)
Pay later in 3 interest-free instalments is a form of credit which allows you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by Clan and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. You can always monitor your payments’ schedule in the Klarna app.
Klarna - Pay later in 14 days (Germany)
Pay later in 14 days is a form of credit which allows you to delay payment of your purchase by 14 days. Once your order is confirmed, you'll receive an email with payment instructions within two days from Klarna. You'll then have 14 days to try on your order and only pay when you’re happy. Complete the payment online, at your convenience, with no extra cost. You can pay via credit or debit card in Klarna app or by logging into klarna.com